How do Internet Companies Profit with Free Services

It may seem odd that Internet companies are able to make considerable profits every year despite selling their services at no expense. Companies involved in Internet businesses have gradually increased in number over the years as more users use the Internet to buy goods and services, communicate with family and friends, look for work or obtain access to knowledge, and news about nearly every topic.

Most of the content delivered by these Internet providers are open to customers at little or no expense, so consumers have become accustomed to free access to data contained on the internet.

The reality is that businesses like Google, Facebook, Yahoo, Twitter, and many others have many methods of raising money while continuing to deliver their exclusive services to users at no cost. The main method through which such businesses generate revenues is by advertisements.


One of the most popular ways Internet companies earn an income is by advertisement sales without charging consumers for access to data online. Since content on social media platforms and search engines are available to customers at no expense, millions of people visit websites like Facebook, Twitter, and Google every day and invest time online. All thanks to the ISPs like Spectrum internet that work as a pipe, making it possible for you to access these sites.

Organizations that want to be exposed to prospective buyers may purchase advertising space on no-cost web platforms in an attempt to target users they would otherwise not be able to reach for marketing purposes. Sites charge other e-commerce companies fees for providing certain consumers with a particular promotional post, either as a large or personalized advertisement campaign. By higher placements in search results, companies can get greater reachability to their particular audiences through advertising on free platforms.

Data Collection

Advertising space reserved by e-commerce companies is a lucrative endeavor for free web outlets such as high-traffic websites, social media platforms, and search engines owing to its exposure to millions of people. Free Internet service providers, though, are still able to earn income by gathering data from certain customers and transmitting this useful knowledge to businesses who use it or require it.

Data is compiled and processed on the millions of people who invest time on free web pages like individual user positions, surfing patterns, online purchasing, and special interests. This data obtained may be used to support e-commerce firms to customize their marketing strategies to a certain array of customers. User data is also useful when used as a marketing analysis for companies that sell products and services on the Internet. This data collection makes a company consider how often its customers appreciate a product or service, what different goods those buyers may be interested in, and how effectively the company is delivering its marketing message. All these features make it extremely important for e-commerce firms to gather data from free web pages.

Privacy Concerns

Not all online service providers explicitly receive profits from selling the data that they obtain from customers. All Facebook and Google officials went on record claiming they ‘re not making profits by selling data of their customers to other firms. In April 2018, Facebook’s CEO Mark Zuckerberg referred to the way his business manages customer data before a combined Senate Judiciary and Commerce Committee and explained how there are misconceptions regarding them making money by selling their customers data. His indictment came as a result of the announcement that Cambridge Analytica, a political consultancy company, had accessed personal details of at least 87 million Facebook users without their permission. The controversy had culminated in intense regulatory criticism about how Internet firms handle consumers’ data that they accumulate.

The General Data Protection Regulation (GDPR) entered into effect in May 2018, a comprehensive package of rules governing the handling and collection of data from people residing within the European Union (EU). The GDPR allows websites to alert visitors of the data they are gathering and to allow visitors the right to decide to gather details.

Other Ways of Income

Though advertisement is the primary revenue stream for several Internet businesses providing free content, others are seeking to grow alternative sources of revenue. Diversifying into other areas makes sense considering the intensified rivalry among other Internet firms for advertisements and the intensified concern regarding privacy concerns, resulting from the data collection needed to produce ad revenue.

While Google’s parent company, Alphabet produces more than 70 percent of total revenue through Google advertisings, the organization is extending its efforts to other fields as well. Other revenue streams at the business include license fees for Android, cloud storage, subscriptions, and apps. The organization is in the midst of designing high-tech products — such as self-driving vehicles and online gaming systems that may bring considerable value in the years ahead to its bottom line.

Wrapping Up

Despite offering free services online worldwide, Internet service companies still make millions through a lot of ways, out of them the foremost way of generating revenue is by advertisings. However, these companies have created various other revenue streams in the form of cloud storage, applications, and online gaming systems as well.

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